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Same day courier collection with DHL Express for parcel delivery
If you would like to send your parcel and need it collected today, we’ve got you covered. Our same day courier collection service from DHL Express ensures your items are picked up and delivered on the same day.
What you need to know about same day parcel collection for fast international delivery
- When DHL customers book via DHL Express online (DHLitNow) or DHL Customer Service a same day courier collection may be available.
- Availability to fulfil the collection on the same day is determined by the area you live and the time of day that you’ve made the collection booking.
- A 3-hour window must be defined when you’re making the booking online, during which time the courier will collect your parcel.
- If a same day courier collection is unavailable, you will have the option to book a parcel collection for the next working day (or up to 5 days ahead).
- For a collection today, we recommend booking a collection earlier rather than later to avoid disappointment.
FREQUENTLY ASKED QUESTIONS
What is the DHL Express same day collection service?
Booking a DHL Express same day parcel collection allows you to schedule a courier pick up for your urgent shipments on the same day. This enables your parcel to be dispatched quickly and efficiently, providing a reliable solution for time-sensitive deliveries.
When is the DHL same day courier collection option available?
Availability to fulfil the collection on the same day is determined by your location and the time of day that you make the collection booking. Same day courier collections are available from Monday-Friday.
How will I know if a collection on the same day is available to me?
If a same day courier collection is available, you will have the option to select a collection period that suits you. However, if a same day courier collection is not available due to the area you live in or the time of the request, then an option to collect on the next working day will be available (or up to five days ahead).
How do I schedule a same day collection?
To schedule a same day collection, simply visit our website, book a collection online (DHLitNow) by filling in your shipment details, and select a 3-hour window for the courier to collect. You can also call our Customer Service to book a same day collection. Book early to avoid disappointment.
Will I get an email confirming the delivery of the parcel?
Yes. If you’re subscribed to shipment notifications, you will receive an email with confirmation of the parcel's delivery.
Are same day collection services fully tracked?
Yes, our same day collection courier services can be fully tracked via WhatsApp chat or online from the moment the courier collects your parcel.
What is the next possible working day delivery option for non-account customers?
For non-account customers, DHL Express offers next possible working day delivery for urgent shipments. You can schedule a same day parcel collection online or by calling Customer Service.