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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
Like DHL’s theme song suggests there “ain’t no mountain high enough” and in Switzerland there are 208 mountains across the country. This isn’t a problem for DHL as the global market leaders in international delivery, with trained couriers and efficient delivery routes and networks. Switzerland is also known for producing high-end watches including Rolex and TAG Heuer, therefore DHL offering secure, fast and convenient delivery is very important and something DHL prides itself on.
Even with all the mountains and cold weather, our express delivery to Switzerland can take as little as 1 working day. As standard, DHL offers free parcel tracking which can be viewed online, by phone or by text.
Whether you need a document or parcel courier, this can be done in three different ways with DHL. You can arrange a courier collection and delivery from a location and time that suits you through our online and by phone service. Or, if you can drop your parcel to a DHL Service Point, you can fill out your parcel details online or in-store and send your parcel on its way.
Parcel prices differ depending on if it’s a large parcel or a small parcel and this can be checked using our get a quote service. Our courier quotes for the DHLitNow and DHL by Phone services include parcel collection and delivery. Our cheapest way to send a parcel, is through our DHL Service Point. The parcel delivery cost is based on the size of the FREE packaging you choose and the parcel’s destination.
Even if it is a business parcel delivery or for personal reasons, when sending a parcel abroad it is important to check the country’s customs and prohibited items list. This helps reduce the risk for delays and stoppage of your parcel.
DHL also has a list of prohibited items that you can’t send, please read our page dedicated to what you can and can’t send.
Large and heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Economy for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
