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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
Located in the western Pacific Ocean, Palau is an island country made up of over 300 islands, with Koror as its most populous city and Ngerulmud as the capital. Known for its rich marine biodiversity, Palau is a top destination for diving, with sites like the Blue Corner and Jellyfish Lake attracting visitors worldwide. The country has a strong cultural heritage influenced by its Austronesian roots and historical ties with Spain, Germany, Japan, and the United States. Whether you're sending a parcel to Koror, Airai, or other parts of the country, DHL Express can get it there quickly and securely.
If you need to send a parcel to Palau, you can rely on DHL Express’ secure and fast delivery network to ensure it arrives safely and on time. As one of the world’s leading courier services delivering to locations in more than 220 countries and territories worldwide, you can trust DHL to deliver your package to Palau efficiently.
Parcel delivery to Palau with DHL Express takes as little as 5 working days. Our door-to-door service ensures that parcels are signed for where available. You can track your package’s journey for free online or via WhatsApp chat (WhatsApp calls are not supported). There’s no need to open a DHL account to send your parcel.
Choose from 3 sending options for parcel delivery to Palau. If you would like to book a parcel collection, this can be done through DHL Express online or by speaking to DHL Customer Service. Alternatively, if you would prefer to drop off your parcel, you can use a DHL Service Point location near you. To save time, complete your parcel details online beforehand. Then, simply pack your items into our free packaging provided and pay to send your parcel in store.
Make sure to check what you can and can't send, and read our guide to sending gifts. Learn more on how to avoid Customs delays.
* Public holidays in Palau may affect our estimated transit times.
Large and heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Economy for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
