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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
The Republic of Kenya is located in East Africa, including savannahs, national parks full of wildlife, and lively culture. Offering world-famous safaris, Kenya is home to the Great Rift Valley and offers striking landscapes and sunsets. From ancient Swahili settlements to modern cities, Kenya blends tradition with modernity. UNESCO sites like Lake Turkana National Parks preserve important early human history, while Nairobi reflects rapid economic growth.
DHL Express delivers to locations across Kenya, including Nairobi, Mombasa, Kisumu, Eldoret, and Nakuru. Whether you're sending a package to a business in Thika or a home in Malindi, we provide fast, secure, and reliable international shipping. With a global network spanning over 220 countries and territories, DHL Express is the trusted choice for fast and reliable shipping to Kenya.
Sending a parcel to Kenya with DHL Express is simple and efficient. With transit times from just 2 working days, our door-to-door service ensures your shipment is delivered safely and signed for where available. You can track your parcel online every step of the way, or through our WhatsApp chat (calls not available). There’s no need to open a DHL Express account - just book, pay, and send.
Choose from 3 simple ways to send a parcel to Kenya with DHL. If you would like to book a parcel collection, this can be done through our DHL Express online (DHLitNow) service. Alternatively, you can speak to our Customer Service team to arrange it by phone. If you'd find it easier to drop off your parcel, use a DHL Service Point near you. Simply complete your parcel details online to save time in when dropping off your parcel. Once in store, pack your items using the free DHL Express packaging provided, pay, and send your parcel.
Make sure to check what you can and can't send, and read our guide to sending gifts. Follow our tips to avoid Customs delays.
Large and heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Standard for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
