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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
Japan is an island nation in East Asia, situated in the Pacific Ocean to the east of China and the Korean Peninsula. As the world’s fourth-largest economy, it is central to global trade and known for its leadership in technology, automotive production, and high-precision manufacturing. With a population exceeding 120 million and a deep-rooted culture of innovation and efficiency, Japan serves as a vital commercial link in the Asia-Pacific region.
DHL Express delivers to key cities and hubs in Japan, including Tokyo, Osaka, and Nagoya. With a global network spanning more than 220 countries and overseas territories, we provide reliable and fast international delivery service to Japan that keeps both businesses and individuals connected.
Sending a parcel to Japan takes as little as 2 working days with DHL Express. Our fast door-to-door service includes parcel tracking and signature on delivery where possible. You can monitor your shipment online or via WhatsApp chat at no extra cost (WhatsApp calls not supported). Sending with DHL Express is straightforward and does not require creating an account.
Choose from 3 convenient options for sending parcels to Japan. Schedule a collection online using our DHL Express online(DHLitNow), or by contacting DHL Customer Service. Alternatively, if this method is preferred, you can also drop off your parcel at the nearest DHL Service Point. To save time, complete your parcel details online before visiting. In-store, simply pack your items using the free DHL Express packaging, then pay and send your shipment.
Make sure to check what you can and can't send, even when sending gifts, to avoid Customs delays.
Large and heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Economy for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
