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DHL Service Point
DHLitNow
DHL by Phone
Tracking number not 10 digits? Track your shipment on the DHL eCommerce UK (formerly DHL Parcel UK) website!
Track UK shipment (14 digits e.g. 41505910017980)
Track driver calling card (7 digits e.g. 3710615)
Track UK return shipment (24 digits, always starts with 'JJD')
Canada is the second-largest country in the world by land area, stretching from the Pacific to the Atlantic and north into the Arctic. Its landscape spans mountain ranges, forests, lakes and coastlines, while its cities reflect a diverse and globally connected society. Known for its high quality of life, economic stability and multicultural makeup, Canada is a key player in global trade and innovation.
DHL Express serves Canada from coast to coast, covering major cities such as Toronto, Vancouver, Montréal, Calgary, and Ottawa, as well as smaller towns and regional communities. Supported by a global network spanning over 220 countries and territories, we connect our customers with Canada’s diverse regions. Whether sending a parcel to busy urban centres or a remote outpost, we provide reliable international delivery that you can trust.
Parcels sent to Canada can reach their destination in as little as 1 business day. Our door-to-door service includes tracking and, whenever possible, a signature upon delivery. You can monitor your shipment online or via WhatsApp chat at no additional cost (WhatsApp calls are not supported). Sending a parcel is simple, with no account setup required.
When sending parcels to Canada, you have 3 convenient options. You can schedule a collection online using DHL Express (DHLitNow) or call our Customer Service team for assistance. Alternatively, parcels can be dropped off at your nearest DHL Service Point. To speed up the process, complete your parcel details online in advance. Complimentary packaging is available at the Service Point, and you can pay to send your parcel safely and efficiently.
Make sure to check what you can and can't send, even when sending gifts, to avoid Customs delays.
Large and heavy
Need to ship large or heavy parcels within the UK or internationally? DHL Express simplifies big and heavy parcel shipping, ensuring smooth Customs clearance and accurate compliance with international regulations. We ensure your large and heavy parcels arrive safely, securely and timely.
Express vs Economy
DHL Express offers both Express and Economy international shipping service options. Choose Express for time-critical deliveries or Economy for reliable, less urgent shipping with our Economy Select service (for account holders only).
Open a business shipping account
Need a reliable local or international shipping partner? If you're a UK-based business, open a DHL Express account to unlock exclusive benefits, support, and expertise to grow your business. Choose the shipping speed you need and we'll deliver. Choose Express for time-critical deliveries by air, or Standard for reliable, less urgent shipping with our Economy Select service.
We will be happy to answer any questions or concerns you may have. Please call us on
Our opening hours are 08:00-19:00 Monday to Friday.
** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.
