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TG Jones (formerly WHSmith) DHL SERVICE POINT

WHSimth logoAs one of the UK’s leading retail groups, with over 600 high street stores nationwide, TG Jones is the ideal partner for DHL Service Point. Whether you are looking for stationery, cards, bestselling books or toys and games for all the family, TG Jones has got it covered. DHL’s fast and reliable worldwide delivery service is available from the convenience of your local TG Jones store. 

Sending a parcel from DHL Service Point at TG Jones

You can make the most of international and UK delivery services available at over 350 DHL Service Points in TG Jones (formerly WHSmith) stores nationwide. With free packaging, online tracking and a simple pricing structure, sending a parcel with DHL Service Point at TG Jones couldn’t be easier. From documents to phones, books to clothes – if it fits, it goes.

To see the full range of products and services available at TG Jones, please visit tgjonesonline.co.uk

Four easy steps to send your documents and parcels

1
Complete your parcel details online

Save time in store by completing your parcel details online.

2
Pop into your local DHL Service Point

Use our store locator to find your nearest DHL Service point at WHSmith.

3
Pack your pacel using our free packaging

Our pricing is based on the size of the free box or envelope you choose and the parcel's destination.

4
Send and pay for your delivery

Complete your transaction and send your parcel at the counter. You can pay by cash, debit or credit card.

Before you visit your local DHL Service Point, please check what you can and can't send with DHL.

Find your nearest DHL Service Point

1. Select the service you require
2. Enter your postcode
Before you begin

Send your documents and parcels from DHL Service Point at WHSmith

High street locations

High street locations

Stores nationwide

Stores nationwide

UK and international delivery

UK and international delivery

No need to measure or weigh

No need to measure or weigh

Free envelopes and boxes

Free envelopes and boxes

No account required

No account required

Parcels are signed for on delivery

Parcels are signed for on delivery

Free tracking by text, phone or online

Free tracking by text, phone or online

 

                                                                                                                            
 

Will my parcel be opened for inspection?
 

At DHL Express, we prioritise safety and regulatory compliance in all our operations. To ensure this, we conduct inspections of shipments to identify any restricted or prohibited items, hazardous materials, or contraband. These inspections may involve physically opening packages or utilising X-ray imaging and must be easy to inspect to avoid delays.

All parcels, including gifts, cards and documents, sent with DHL Express by non-account customers will be subject to hand-searched inspections by a qualified DHL employee. These inspections will take place at the DHL Service Centres (DHL-owned locations) while you’re processing your shipment or when the shipment arrives at the Service Centre after the courier/driver collected them. Leave your parcel unsealed (no screws, locks or heavily taped) to avoid it being rejected.

Note that all heavyweight and pallet shipments, including suitcases, containers and crates, sent by non-account customers will be inspected by a courier prior to collection. You can then seal, lock, tape or pallet-wrap them in front of the courier.

These inspections are in accordance with UK Aviation Security regulations and the safety of our employees, and you can read more about it in DHL’s Terms and Conditions. All items are handled with care throughout the inspection process.

To help us avoid any delays during the inspection process, please follow these guidelines:​

 

 Cooperate with DHL staff during the hand-search inspection.​

 Do not seal cards, envelopes, documents or parcels as they will also be opened for inspection.​

 When sending gifts, consider using gift bags instead of gift-wrap because it will be opened for inspection.​

Make sure to check what you can and can’t send and, if it’s still not clear, contact DHL Customer Service who will be able to advise you according to the destination that you’re sending to.

 

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Get a quote

You can drop your parcel off at your nearest DHL Express Service Point, book a courier parcel collection online or over the phone.

DO YOU HAVE ANY QUESTIONS?

We will be happy to answer any questions or concerns you may have. Please call us on

0844 248 0828**

Our opening hours are 08:00-19:00 Monday to Friday.

** Calls to DHL Express UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company's access charge.